Cancel & Change Order Policy

Store Name: Tarzsin
Website: https://tarzsin.com/
Contact Email: support@tarzsin.com
Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

At Tarzsin, we understand that customers may occasionally need to cancel or modify an order after placing it. This Cancel / Change Order Policy explains the conditions, timeframes, and procedures for requesting order cancellations or changes.

By placing an order with Tarzsin, you agree to the terms outlined in this policy.

Overview of Cancellation & Change Options

Once an order has entered the shipping process, it can no longer be canceled or changed.

Order Processing Timeline

Tarzsin processes orders quickly to ensure timely delivery.

• Handling Time: 1 business day
• Order Cut-Off Time: 5:00 PM EST
• Processing Days: Monday – Friday

Orders may be processed shortly after placement, sometimes within hours. For this reason, cancellation or change requests must be submitted as soon as possible.

Order Cancellation Policy

Eligibility for Cancellation

You may request to cancel your order if all of the following conditions are met:

• The order has not yet been shipped
• The cancellation request is submitted before processing is completed
• The request is confirmed by Tarzsin customer support

Once an order has been shipped, it cannot be canceled.

How to Request a Cancellation

To request an order cancellation:

1. Email support@tarzsin.com
2. Include your order number and cancellation request
3. Submit the request as soon as possible after placing the order

Cancellation requests are not guaranteed and are subject to order status at the time the request is received.

Cancellation Confirmation

If your cancellation request is approved:

• The order will be canceled
• A full refund will be issued to the original payment method
• No cancellation fees will apply

If the order has already been processed or shipped, the cancellation request will be denied.

Order Change Policy

Types of Changes Allowed

Before shipment, Tarzsin may be able to accommodate limited order changes, including:

• Shipping address corrections
• Size or color adjustments
• Item substitutions of equal value

All change requests are subject to inventory availability and processing status.

How to Request an Order Change

To request an order change:

1. Contact support@tarzsin.com
2. Provide your order number and requested changes
3. Submit the request promptly

Order changes are not guaranteed and may not be possible if processing has already begun.

Approved Changes

If a change request is approved:

• The order will be updated accordingly
• No additional fees will be charged (unless the change affects product price)
• Processing timelines may be adjusted

If a requested change results in a price difference, you may be required to pay the difference or receive a partial refund.

Orders That Have Shipped

Once an order has been shipped:

• Cancellations are no longer possible
• Changes cannot be made
• The order must be handled through our Return & Refund Policy if eligible

Customers are responsible for receiving shipped orders and following return procedures if applicable.

Address Change Requests

Address changes may be requested before shipment only.

Tarzsin is not responsible for:

• Orders shipped to incorrect addresses provided at checkout
• Delays or losses caused by incorrect or incomplete address information

Please review your shipping details carefully before placing an order.

Duplicate or Accidental Orders

If you accidentally place a duplicate order:

• Contact support@tarzsin.com immediately
• We will attempt to cancel the duplicate order if it has not shipped

Once shipped, duplicate orders must be handled as returns.

Refunds for Canceled Orders

Approved cancellations are refunded as follows:

• Refunds are issued to the original payment method
• Processing begins immediately after cancellation approval
• Bank processing times may vary depending on the payment provider

There are no cancellation fees for approved cancellations.

Exceptions & Limitations

Tarzsin reserves the right to deny cancellation or change requests if:

• The order has already shipped
• The request is received too late in the processing cycle
• The request involves fraudulent or abusive activity

All decisions regarding cancellation or modification eligibility are final.

Customer Support

For cancellation or change requests, please contact:

Tarzsin Customer Support
Email: support@tarzsin.com
Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

We aim to respond to all requests within 24 business hours.

Policy Updates

Tarzsin reserves the right to modify this Cancel / Change Order Policy at any time. Updates will take effect immediately upon posting on the website.

Customers are encouraged to review this policy before placing an order.